Privacy Policy
Last updated: May 2026
What we collect
- Name and email — for orders and (only if you subscribe) the Reading Room newsletter
- Shipping address — used to fulfill your order, then kept with the order record for proof of delivery
- Payment information — collected by Shopify Payments, never seen or stored by us
- Browsing behavior — only with your cookie consent: pages viewed, clicks, cart events. Anonymous unless you check out
- Diagnostic data — URL + action breadcrumbs when an error happens, via Sentry. No personal data is intentionally captured
How we use it
- To fulfill and communicate about your order
- To send the Reading Room newsletter — only if you subscribed
- To understand which parts of the site work for visitors and improve them
- To diagnose technical errors so the site stays working
Who processes your data on our behalf
- Shopify — order management, payment processing, checkout (name, address, email, payment)
- Printify — print-on-demand fulfillment partner (name, address, order contents)
- Klaviyo — newsletter email delivery (email, only if you subscribed)
- PostHog — anonymous product analytics, only if you accept cookies (browsing behavior, no name/email). Hosted in the EU
- Sentry — error diagnostics (URL + breadcrumbs when an error occurs, no personal data)
- Cloudflare — CDN + DDoS protection (standard server logs: IP address, user agent, request URL)
- Judge.me — product reviews you voluntarily submit
- We never sell your data. Ever.
Cookies & local storage
We use the following — most are essential and don't need consent:
slothisticated_cart_id(localStorage, essential) — keeps your cart between visits. We never read this until you add something to your bag.cookie-consent(localStorage, essential) — remembers your choice on this banner so we don't ask again.ph_distinct_id(cookie, analytics, only after consent) — stable anonymous ID PostHog uses to recognize a returning visitor across sessions. Cleared if you decline.__Secure-shopify_y / _s(Shopify cookies, essential) — checkout session management, set by Shopify on payment pages.
You can change your mind any time via the "Cookie preferences" link in the footer.
How long we keep it
- Order records — 7 years (tax/accounting requirement)
- Newsletter subscription — until you unsubscribe
- Anonymous analytics events — 1 year, then automatically deleted by PostHog
- Error diagnostic events — 90 days, then automatically deleted by Sentry
- Server logs (IP, request URL) — 30 days at Cloudflare
Your rights (GDPR / CCPA)
You have the right to access, correct, delete, or export your data.
Self-serve: sign into your account and visit /account/data to download or delete your data instantly.
Or email [email protected] and we'll handle it within 30 days.
Contact
Questions about this policy? [email protected]